Public Health Software for

Your Health Dept.

Secure HIPAA Compliant Public Health Software for Health Departments in City and County Health Departments. SmartTracker is the newest technology and Electronic Health Record available to public health offices.
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Our goal and commitment are to solve the problems Public Health experiences every day by developing SmartTracker technology that does the following:

  • It makes sense for your programs and staff
  • It Is flexible and adaptable for all that you need an EHR to accomplish
  • Is multi-language and works on any device
  • It integrates (talks) with other systems and reporting
  • It's developed and supported by public health experts, a team who comes from PH.
  • You receive epic customer service, real talk, and results when your EHR needs to do something. You'll get more than promises and delays with SmartTracker.
  • It Is implemented quicker, less expensive, and more intelligent.
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SmartTracker CORE

Contact Tracing and Symptom Tracking
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SmartTracker Queue

Virtual Check-in, Follow-up, and Waitlist
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SmartTracker DISPENSE

COVID Vaccine Administration
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Team

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SmartTracker founding team had worked with public health departments and enterprise software companies in management and product development roles for a combined 30+ years. The team's background and the combined experience of public health nurses, staff, and administrators enable SmartTracker to build software that is easy to learn and use.

People and Experience

Jose Duenas

Founder & CEO
Raised in southern Florida using public health services and is now a 16-year technology architect specialing in Public Health. Experience: Product Manager for Multi-Specialty EHR vendor, led the redesign for Netsmart Public Health-Electronic Health Record (EHR), previously with enterprise software vendors SAP and Perficient. But it all started with the local Michigan County Public Health Department; Jose knows PH first hand.

Advisor

Chris Jackson

Former GM & Director of Public Health/Vital Records Division of Netsmart, $400M+ healthcare technology vendor. Currently, Area Vice President with Lyra Health, previously led business development & client success with several growth companies.

SmartTracker Elite Team

Irving / Senior Developer

Marco / Senior Developer

Emiliano / Developer

Dailin / Developer

Casey / Customer & IT Support

Silvia / Administrative Manager

Natalia / Quality Assurance

Jose Antonio / Quality Assurance

Mauro / Amazon Services Manager


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Careers

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Full-stack Developer

Remote Position
We are currently expanding, and we are looking to grow our development team by adding full-time developer to meet the demand for our products, and to bring even more innovations and features to our existing Healthcare Software offerings.
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Press Release

Features

Custom Waitlist

SmartTracker allows your agency to generate an unlimited waitlist with custom registration/screening/consent forms. Once Patients register, staff will be able to filter and invite specific groups or high risks patients to schedule an appointment.

Contact Tracing

SmartTracker will send suspect persons an eForm to track symptoms daily. SmartTracker easily staffs to manually or electronically document individuals' contacts, Screenings, etc. Smartracker allows them to complete the form via any DEVICE (smartphone, tablet, laptop, desktop). Once submitted, the nurse will be notified and can review, then electronically sign off.

Mass Vaccine Events

SmartTracker can allow patients to self-register and self-schedule for any COVID or future Infectious Disease vaccine dose (e.g., First, Booster, Immune Compromised, etc.)

  • SmartTracker Immunization Rules engine allows agencies to create/add/modify criteria that patients must meet to self-schedule a vaccine appointment.
  • Appointment confirmation – SmartTracker allows your agency to set the timeframe patients will receive SMS / email to confirm appointments.
  • Electronic Screening – SmartTracker will allow patients to complete any screening before they arrive for their vaccination appointment.
  • Electronic Consents – SmartTracker allows your agency to customize your registration workflow to enable patients to complete consents when completing registration.
  • Electronic transmission/submissions to State Registry via HL7 interface - SmartTracker can send vaccination files to your state registration in real-time. SmartTracker provides reports with status, error messages, etc.

Program Management

Create and track any Program. SmartTracker will allow your agency to create unlimited programs and customize SmartTracker to any state requirements or workflow.
  • Create a Program Waitlist. Generate a specific URL that allows patient to register and answer any program requirement questions, staff will then be able to review client data before they are enrolled.
  • Customize the enrollment workflow. Create your custom program enrollment flow, Create specific rRegistration questions / screenings, referral questions and required consents.
  • Link specific custom forms to the program. SmartTracker allows your admin to reuse or create new forms that only available to specific users.
  • Security to the form level. SmartTracker allows users to only have access to a specific tab or specific forms within the tab.
  • Reporting by Program. Each Custom form and data capture are available as filter. SmartTracker eliminates the need for an agency to reduce IT involvement or hiring report writer.

Mass Lab Events

  • Appointment confirmation – SmartTracker allows your agency to set the timeframe patients will receive SMS / email to confirm appointments.
  • Electronic Screening – SmartTracker will allow patients to complete any screening before they arrive for their appointment.
  • Electronic Consents – SmartTracker allows your agency to customize your registration workflow to enable patients to complete consents when completing registration.
  • Electronic transmission/submissions to State Registry via HL7 interface - SmartTracker can send lab files to your state registration or Lab vendor in real-time.

Billing (coming July 2022)

We’re releasing a newly developed billing rules engine to electronically connect with payers and automate the checks and logic required to fix issues and eliminate denials. Real-time insurance eligibility makes verifying and co-pay quick and straightforward.

Typical customer feedback is public health billing, and reporting is frustrating and never works correctly. Our system design provides 100% guarantees for all the public-health-specific requirements like revenue by program, debt set-off, roster billing, and program, county, state, and federal reports.

Disease Tracking

Your agency can track, document, screen, and chart for any disease. SmartTracker will enable you to configure a disease and symptoms for tracking.

Mass Electronic Survey

SmartTracker will allow your agency to generate custom question surveys. Send to any existing patient event list electronically. Once complete, you will be able to download and analyze your data.

Simple Form Design

Easily customize and manage forms to meet local, state, and federal requirements. SmartTracker form-developer supports comprehensive documentation of the patient's symptoms, contacts, travel, and additional unique needs to maintain compliance.

Scheduling

Resource-based scheduling affords the most flexible and real-time schedule to make the staff’s day more manageable and responsive.
  • Create Schedule based on Clinics, Staff or Program.
  • Generate a url to allow the patient to self schedule based on Staff, Clinic or Program selected by Front Desk staff.

Automated Reminders

SmartTracker keeps all tasks and reminders organized by upcoming or past due categories, and each task completes from your dashboard.

Interoperable

We architected our system to connect securely via FHIR or HL7, saving time by eliminating staff dual data entry and errors.

Patient Registration

SmartTracker offers flexibility for easy and quick registration in the office or online before arrival; intake never seems easier.

Reporting

SmartTracker separates each program's data for easy reporting. All new screenings/forms data points are available as filters making reporting simple. Your agency will no longer need a report writer or consulting hours by a vendor to pull your data from your EHR.

Data Warehouse

Our data warehouse solution stores current and historical data for more detailed insights and reporting from multiple sources. We can help connect your business intelligence (BI) tools for enhanced reporting and data analysis.

Digital Health

SmartTracker partnered with Amazon to enable public health agencies access to the latest technology (Amazon Cloud) available in digital healthcare. Our design and security approaches are current and accomplish lowering your IT burden and support resources for staff and patients. There are no apps to download or servers to update that break your old fixes in the system.

Public Health Data Conversion and EHR Migration Vendor Experience

All Major Public Health EHRs

Contact Us about any other EHR; we’ve worked with the most significant vendors across most specialties.

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About Us

Good health and good sense are two of life’s greatest blessings.
Publilius Syrus
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Our mission-statement: Champion Public Health with simple-to-use, quick-to-implement, and affordable technology solutions to protect communities, impact public health and safety.

We believe every department, whether small or large in a city, county, or state deserves the most intelligent technology possible to provide care and support to all the patients in your community. We’re all working to the same goal and objective; improve and save lives.

Resources

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Contact Us

Complete and submit the form below to request a SmartTracker demo or to get in touch with our team. You can also email us directly at info@smarttracker.health. Our team will get back to you within 24 hours.