Public Health Software for
Your Health Dept.
SmartTracker is a Hispanic-owned leading digital technology provider of secure HIPAA-compliant Public Health software solutions. Solutions are available to city and county public health offices, community organizations, and city and county governments.Our goal and commitment are to solve the problems Public Health experiences every day by developing SmartTracker technology that does the following:
- It makes sense for your programs and staff
- It Is flexible and adaptable for all that you need an EHR to accomplish
- Is multi-language and works on any device
- It integrates (talks) with other systems and reporting
- It's developed and supported by public health experts, a team who comes from PH.
- You receive epic customer service, real talk, and results when your EHR needs to do something. You'll get more than promises and delays with SmartTracker.
- It Is implemented quicker, less expensive, and more intelligent.
Team

People and Experience
Jose Duenas
Founder & CEOAdvisor
Chris Jackson
SmartTracker Elite Team
Irving / Senior Developer
Marco / Senior Developer
Emiliano / Developer
Dailin / Developer
Casey / Customer & IT Support
Silvia / Administrative Manager
Natalia / Quality Assurance
Jose Antonio / Quality Assurance
Mauro / Amazon Services Manager
Features
Custom Waitlist
Contact Tracing
Mass Vaccine Events
SmartTracker can allow patients to self-register and self-schedule for any COVID or future Infectious Disease vaccine dose (e.g., First, Booster, Immune Compromised, etc.)
- SmartTracker Immunization Rules engine allows agencies to create/add/modify criteria that patients must meet to self-schedule a vaccine appointment.
- Appointment confirmation – SmartTracker allows your agency to set the timeframe patients will receive SMS / email to confirm appointments.
- Electronic Screening – SmartTracker will allow patients to complete any screening before they arrive for their vaccination appointment.
- Electronic Consents – SmartTracker allows your agency to customize your registration workflow to enable patients to complete consents when completing registration.
- Electronic transmission/submissions to State Registry via HL7 interface - SmartTracker can send vaccination files to your state registration in real-time. SmartTracker provides reports with status, error messages, etc.
Program Management
- Create a Program Waitlist. Generate a specific URL that allows patient to register and answer any program requirement questions, staff will then be able to review client data before they are enrolled.
- Customize the enrollment workflow. Create your custom program enrollment flow, Create specific rRegistration questions / screenings, referral questions and required consents.
- Link specific custom forms to the program. SmartTracker allows your admin to reuse or create new forms that only available to specific users.
- Security to the form level. SmartTracker allows users to only have access to a specific tab or specific forms within the tab.
- Reporting by Program. Each Custom form and data capture are available as filter. SmartTracker eliminates the need for an agency to reduce IT involvement or hiring report writer.
Mass Lab Events
- Appointment confirmation – SmartTracker allows your agency to set the timeframe patients will receive SMS / email to confirm appointments.
- Electronic Screening – SmartTracker will allow patients to complete any screening before they arrive for their appointment.
- Electronic Consents – SmartTracker allows your agency to customize your registration workflow to enable patients to complete consents when completing registration.
- Electronic transmission/submissions to State Registry via HL7 interface - SmartTracker can send lab files to your state registration or Lab vendor in real-time.
Billing (coming July 2022)
We’re releasing a newly developed billing rules engine to electronically connect with payers and automate the checks and logic required to fix issues and eliminate denials. Real-time insurance eligibility makes verifying and co-pay quick and straightforward.
Typical customer feedback is public health billing, and reporting is frustrating and never works correctly. Our system design provides 100% guarantees for all the public-health-specific requirements like revenue by program, debt set-off, roster billing, and program, county, state, and federal reports.
Disease Tracking
Mass Electronic Survey
Simple Form Design
Scheduling
- Create Schedule based on Clinics, Staff or Program.
- Generate a url to allow the patient to self schedule based on Staff, Clinic or Program selected by Front Desk staff.
Automated Reminders
Interoperable
Patient Registration
Reporting
Data Warehouse
Digital Health
Public Health Data Conversion and EHR Migration Vendor Experience
Contact Us about any other EHR; we’ve worked with the most significant vendors across most specialties.
About Us
Good health and good sense are two of life’s greatest blessings.

Our mission-statement: Champion Public Health with simple-to-use, quick-to-implement, and affordable technology solutions to protect communities, impact public health and safety.
We believe every department, whether small or large in a city, county, or state deserves the most intelligent technology possible to provide care and support to all the patients in your community. We’re all working to the same goal and objective; improve and save lives.